Refund policy

Returns & Refunds

Due to the handmade and personal-care nature of our products, we do not accept general returns.

If your order arrives damaged, please contact us within 48 hours of delivery with clear photos of the damaged item and packaging. Each request is reviewed on a case-by-case basis.

When approved, we will offer either a replacement item or store credit. Refunds to the original payment method are not issued.

TB Original Products reserves the right to determine eligibility for replacements or store credit.